We use Matterport 3D technology to document the exact location and condition of contents and the property. This provides a high definition record that assists in more than just inventorying.
With multiple locations in Northern and Southern California we are able to respond on short notice to losses throughout the entire state.
We work exclusively in properties that have experienced a loss covered by insurance or where the property owner is self insured. Our services are tailored to the unique demands of these situations, such as around the clock availability on a moment’s notice.
Property damage can result in a wide variety of hazards that must be considered before we perform our services. These include asbestos, carcinogens (following a fire), biological contamination (following a flood), and mold. Our technicians are provided with the training and equipment to identify and operate safely in the presence of these hazards.
With our extensive knowledge of the claims settlement process, we serve the policyholder both as a source of information and an advocate to navigate this often confusing experience. Both our field and administrative teams are carefully trained to provide support and guidance.
We love hugs! We benchmark our success against our ability to get a hug at the end of each-and-every project.
We provide a roadmap to the entire restoration process so that you’ll understand exactly what to expect along the way.
No surprises!
September 18, 2024
Our water heater had a leak & overflowed into a bedroom so we had to have everything packed up & moved to Emergency Packout’s storage facility so we could get the room repaired. Emergency Packout’s crew came in & packed up all of our things in the room very efficiently & professionally. Before they started packing, they took pictures of everything in the room. There were listed emailed to us with what was in each & every box. When the restoration work had all been finished, the same crew delivered everything back to us. They were very organized & efficient. Everything was in good order upon its return & nothing was broken. Mike, the supervisor, & his crew did a fantastic job & I would definitely recommend their services to anyone who needs this type of a job done. They were all very courteous & professional. They certainly saved me a lot of time & effort. Thank you Mike & crew for a job well done!!
April 27, 2024
The team at Emergency Packout were professional, thoughtful and kind. They are understanding in a difficult situation and supportive 100%. I highly recommend them!
March 21, 2024
The team was punctual, and professional, and they handled all of our belongings with a lot of care. They had an amazing sorting system! Very happy with their work and their friendly manner. Would recommend Emergency Packout to anyone needing packing/unpacking services.
September 27, 2023
Emergency Packout Co. did an amazing job packing and removing all items on the main floor of our house, once the required repairs where made to our house Emengency Packout Co. returned all items in good condition in a timely manner. we are very pleased with their performance. The staffing at this company is very professional, polite and made every effort to please the customer. A five star review.
February 28, 2024
I was forced to move out of my condo due to a drainage pipe leak causing substantial damage. The team that came to my home along with the storage team in Carlsbad were always friendly and very helpful. When “pack in” occurred, a team arrived and placed items carefully in my home. If any damage occurred during this move, Emergency Packout, took care of the problem. Very courteous customer service.
December 30, 2023
When I had my flooding in my house, they were quick to pack up all my belongings. But once I received my items back I realized how ridiculously expensive, wasteful and careless there were with my items. They misplaced my drone and carelessly lost my son’s first cut that shouldn’t been wrapped up but was not. There so many boxes that were not full or 2 were taped together instead using a bigger box, so they could charge more. Luckily my insurance covered these costs but the total cost of packing up my items and storing them for a few months was equivalent to the restoration of my whole house. If it were to happen again, I would definitely not be using this company.
November 23, 2023
I was really happy with Emergency Packout Co, because they were so efficient and accommodating!! I would recommend them to anyone 100%
June 23, 2021
The service provided was very effective and efficient. They arrived on time and were very friendly with the help they provided. The materials were packed safe and everything was accounted for. Totally satisfied with everything.
March 12, 2021
Emergency Packout Co and it entire staff is THE GOLD STANDARD for QUALITY SERVICE, COURTESY, UNDERSTANDING, PROFESSIONALISM, EXPERTISE, WORK ETHIC, and GETTING THINGS DONE IN A TIMELY MANNER. Our family is eternally grateful for the special care we received, as well as all our home’s content. If someone dreamed the perfect company to handle all of their Packout/Inventory/Restoration/Pack In needs, there is no need to dream this 110% already exists with EMERGENCY PACKOUT CO. There are only two standards in this business- Emergency Packout Co. and everyone else.
If there was 10 Stars instead of 5, I’d be looking for 11 Stars. We have been completely Wow’d every step of the way, and every single member of the team. KUDOS to you All for a fantastic job every step of the way. We are so grateful to all of you.
March 4, 2021
When you are 80 years old and suddenly you are faced with the fact of your beloved little condo has suffered a fire it is wonderful to deal with a company like Emergency Packout. From the very beginning the on site crews were amazingly helpful – they even managed to find my terrified cats and get them gently and safely into their carriers.
Armando Velez – the point man was very courteous and patient with me. He and his crew took my “not lost'” possessions carefully packed up to their storage facility.
Recently Armando and Andre Velez sent out a crew to help move a huge number of boxes from a separate storage place. It was a delightful process and they were quick and actually fun to work with. They did a lovely job of stacking the boxes in my garage (even putting the heavy things on the bottom.) I am sure that when I am ready for the rest of my possessions to be brought over from Emergency Packout’s storage facility all will be done just as professionally.
No one wants to go through a fire or other disaster but Emergency Packout made it much easier to bear.
Thanks to all.
February 18, 2021
Emergency Packout Co was highly communicative and helpful during my transition. When packing/delivering boxes they were highly detail-oriented which I greatly appreciated. Should you ever need their services I highly recommend working with them.
February 26, 2021
Please allow me to provide high praise for the professionalism, friendly demeanor and efficiency of the Packout folks who twice removed all of our belongings from the first floor of our home and re-installed them back in exactly the same location after two successive floods. They showed up on time, worked quickly and quietly and showed great care to our belongings.
February 1, 2021
